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Eric Smith


Eric Smith

Eric Smith joined JPMorgan Chase & Co. (JPMC) in January 2016 as the Executive Director for Consumer and Community Banking (CCB) Cybersecurity. In this role, Eric is responsible for CCB Vulnerability Management, CCB Software Security Assurance Program (SSAP), Cyber Risk and Governance, Cybersecurity Services, Security Architecture and CCB Payment Key Management. Eric is also the CCB point of contact for coordination and partnership with JPMC’s Global Technology Cybersecurity organization. Prior to joining JPMC, Eric spent three years at Citi, where he was the Senior Group Information Security Officer (GISO) for Citi’s North America Consumer Bank, which included Branded Cards, Citi Retail Services, CitiMortgage, and Citi’s Retail Bank. In addition to his capacity as a GISO, Eric also provided information security guidance and support for Citi’s Global Cards functions, the Payment Card Industry (PCI) Compliance program, and provided security services for the North America Chief Information Officer.

Prior to Citi, Eric served as a Senior Information Security Manager at Bank of America. His previous responsibilities included global technology and program management for a variety of Information Security disciplines, including Insider Threat, Identity and Access Management, Information Protection and Monitoring, Social Engineering, Advanced Malware, Information Security Service Delivery and Security Consulting. Eric also led the enterprise Identity and Access Management Transformation Program, implementing enterprise technology to effectively manage system access across multiple complex platforms and applications. Eric spent a combined thirteen years at Bank of America and MBNA America, which was the world’s largest independent issuer of credit cards prior to being acquired by Bank of America in 2006.

Eric holds a Masters of Business Administration from the University of Delaware, and a Bachelor of Science in Computer Science from Indiana University of Pennsylvania. He also holds two industry certifications, including Certified Information Security Manager (CISM) and Payment Card Industry Professional (PCIP). He is a member of the Information Security Audit and Control Association (ISACA).

Eric is based in Wilmington, Delaware.

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AffiliationJPMorgan Chase & Co.